Name: Genpact
Website: www.genpact.com
Job Details:
Education: Any Graduate
Experience: 0 - 4 Years
Job Location: Kolkata
Walk-in On 3rd to 31st May 2016 Between 10:00 AM to 02:00 PM @ Kolkata
Job Description:
Customer Support Associate
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced
environment.
Ability to empathize with and prioritize customer needs.
Demonstrates interpersonal skills with a diverse customer base.
Demonstrates conflict resolution, negotiation, and de-escalation skills.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
Ability to determine customer needs and provide appropriate solutions.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be expected to work weekends, holidays and events.
Ability to work overtime as required by business.
Venue Address
Asyst Park, 6th Floor,
GN 37/1, Sector V,
Kolkata-700091, Landmark- Webel More, Near Backstage.